Frequently Asked Questions
Everything you need to know about your Ruti experience.
How do I determine my correct size at Ruti?
We provide a comprehensive size guide on each product page. Our designs often feature relaxed or tailored silhouettes, so we recommend checking the specific measurements for the most accurate fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label for your convenience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
Do you offer international shipping?
Yes, Ruti ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated automatically during the checkout process.
How should I care for my Ruti garments?
To maintain the longevity of our high-quality fabrics, we recommend following the specific care instructions on the inner label. Generally, we suggest cold water washing or dry cleaning for delicate pieces.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and interest-free installment plans through Afterpay.